Terms & Conditions

Welcome to MR.GLOVE. These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. About MR.GLOVE

MR.GLOVE provides medical, PPE, hygiene, protective and related products to individual customers, businesses, institutions and other organizations.

Business Address:
MR.GLOVE
Back Side of Ground Floor, A 144,
Part 1, Gujranwala Town, Delhi,
North Delhi, Delhi – 110009, India

Phone: +91 85954 22665
Email: [Add your official email address]

2. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the website’s operation or security.
  • Copy, reproduce or distribute website content without permission.
  • Provide false or misleading information while placing an order.
  • Use the website in a way that may damage or disrupt our services.

We reserve the right to restrict or terminate access to the website if we reasonably believe these terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, specifications and other information displayed on our website are accurate.

However:

  • Product colors may vary slightly depending on your screen or device.
  • Packaging may change from time to time.
  • Product images may be for representation purposes where clearly indicated.
  • Specifications may be updated by manufacturers.
  • Availability may change without prior notice.

Customers should review the product description and specifications before placing an order.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we may contact you regarding an alternative, revised delivery timeline or refund, as applicable.

We reserve the right to limit quantities or discontinue products without prior notice.

5. Prices

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Prices may change without prior notice.

Where applicable, taxes such as GST may be included in or added to the displayed price as specified on the website.

The final amount payable will be shown during the checkout process before the order is confirmed.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After receiving your order, we may send an order confirmation through email, phone, WhatsApp or other available communication methods.

An order may be cancelled or rejected in certain situations, including:

  • Product availability issues
  • Pricing or listing errors
  • Incorrect customer information
  • Suspected fraudulent activity
  • Payment failure
  • Shipping or delivery limitations

If we cancel a prepaid order, an applicable refund will be processed according to our refund policy.

7. Customer Information

You are responsible for providing accurate information while placing an order.

This may include:

  • Name
  • Phone number
  • Email address
  • Billing address
  • Shipping address
  • GST/business information, where applicable

MR.GLOVE will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Payments

Orders must be paid using the payment methods made available on the website.

Payments may be processed through third-party payment gateways.

We do not guarantee uninterrupted availability of any particular payment method.

If a payment is unsuccessful, the order may not be processed until successful payment confirmation is received.

9. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated timelines displayed on the website or communicated to the customer.

Delivery times may vary depending on:

  • Destination
  • Product availability
  • Courier service
  • Weather conditions
  • Public holidays
  • Transportation delays
  • Other circumstances beyond our reasonable control

Once an order has been handed over to the courier or logistics partner, delivery is also subject to the courier’s operational timelines.

10. Inspection on Delivery

Customers are encouraged to inspect the package at the time of delivery.

If the package appears visibly damaged or tampered with, please document the condition and contact MR.GLOVE as soon as possible.

For damaged, incorrect or defective products, please refer to our Return & Refund Policy.

11. Returns, Replacements & Refunds

Returns, replacements and refunds are governed by our Return & Refund Policy.

Due to hygiene and safety considerations, certain disposable medical and PPE products may not be eligible for return after opening or use.

Customers should review the Return & Refund Policy before placing an order.

12. Bulk & B2B Orders

MR.GLOVE accepts bulk and business enquiries.

For bulk orders, pricing, minimum quantities, product specifications, delivery schedules and payment terms may differ from standard retail orders.

Any special terms agreed for a bulk or B2B order should be confirmed with MR.GLOVE before the order is finalized.

Customers placing large orders are responsible for confirming:

  • Product type
  • Size
  • Quantity
  • Material
  • Packaging
  • Delivery requirements
  • Other relevant specifications

13. Hygiene Products

Many products sold by MR.GLOVE are personal hygiene, medical or protective products.

For safety and hygiene reasons, customers should not open, use, alter or tamper with products if they intend to request a return.

Opened or used disposable products may not be accepted for return unless the product is defective, damaged or incorrectly supplied, subject to our Return & Refund Policy.

14. Intellectual Property

All content available on the website, including:

  • Logo
  • Brand name
  • Product images
  • Graphics
  • Website design
  • Text
  • Icons
  • Videos
  • Layout
  • Other original materials

may be owned by or licensed to MR.GLOVE and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute or commercially use such content without prior written permission.

15. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Courier and logistics providers
  • Analytics services
  • Communication platforms
  • Hosting providers
  • Marketing services

These third parties may have their own terms and privacy policies.

MR.GLOVE is not responsible for the independent policies or services of third-party providers.

16. Website Accuracy

We make reasonable efforts to maintain accurate website information.

However, occasional errors may occur, including errors relating to:

  • Product descriptions
  • Prices
  • Availability
  • Images
  • Offers
  • Specifications

If we identify a material error, we reserve the right to correct it and, where appropriate, contact affected customers.

17. Limitation of Liability

To the extent permitted by applicable law, MR.GLOVE shall not be responsible for losses or damages arising from:

  • Website interruptions
  • Third-party service failures
  • Courier delays
  • Incorrect customer information
  • Unauthorized use of customer accounts
  • Events beyond our reasonable control

Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.

18. Force Majeure

MR.GLOVE shall not be responsible for delays or inability to perform its obligations where caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Fire
  • Flood
  • Epidemics or pandemics
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Internet or infrastructure failures
  • War or civil disturbances
  • Other unforeseen events

19. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You should immediately notify us if you believe your account has been accessed without authorization.

MR.GLOVE will not be responsible for losses resulting from your failure to keep your account information secure, except where otherwise required by applicable law.

20. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

21. Changes to These Terms

MR.GLOVE may update these Terms & Conditions from time to time.

Changes will become effective when the updated terms are published on this page.

We recommend reviewing this page periodically.

22. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with the website, products or these terms shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

23. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products or services, please contact us:

MR.GLOVE
Back Side of Ground Floor, A 144,
Part 1, Gujranwala Town, Delhi,
North Delhi, Delhi – 110009, India

Phone: +91 85954 22665
Email: info@mrglove.com